We do airport pick ups one of two ways. By default we do curbside pick ups. This is where your Chauffeur will text and call you when your flight lands. Once you have your luggage and are ready to be picked up, just call him/her and you will be picked up outside of baggage claim within minutes. We also provide meet and greet service for a small fee. In this case, your Chauffeur will meet you at baggage claim, assist with luggage and walk with you to the vehicle
Is there a charge if my flight is delayed or if I have to collect my luggage?
We monitor all inbound flights to the San Diego Airport and there is no wait time charge for Airport Pick ups.
What forms of payment do you accept?
We accept cash and all major credit cards – Visa, MasterCard, American Express, and Discover. We also can do direct billing for corporate accounts to ensure hassle free reimbursements.
Where can I view my receipts and trip history?
Once you or one of our friendly agents sets up an account; you will be able to view and print receipts, past reservations and any future bookings that you may have arranged.
Do you have car seats available?
Yes, we have infant seats (rear facing) ,toddler seats (forward facing) and boosters. There is an extra charge for this service, please contact us for further information.
What areas do you service?
We service all of Southern California and can also pickup/dropoff at Los Angeles Airport, Long Beach Airport, John Wayne/Orange County Airport, Bob Hope/Burbank Airport and Ontario Airports.
Do you have WiFi in your vehicles?
Complimentary WiFi is available in all vehicles.
How will I know that my car will be on time for my reservation?
Our policy is to call or text (whichever you prefer) 30 minutes prior to the reservation to notify you that your car is on the way. If your pickup is scheduled from the airport, we monitor your inbound flight in case there are any changes, giving you peace of mind.
Do your drivers go through a background check?
Yes, all of our drivers must pass a background check, have a clean driving record and are randomly tested for any drugs/alcohol during their employment with the company.
What type of Vehicles do you have in your fleet?
Our fleet consists of a variety of high end Luxury SUVs, Sedans and Mercedes Sprinter Buses.